Help Desk Technician

Job Description

Insight Global Health is looking for a talented Help Desk Technician in the Aliso Viejo, CA area. This technician will be working within a corporate office supporting 30 healthcare facilities nationwide. They will be provisioning machines (PCs, laptops, iPods, & iPads) for users at the various sites and coordinate the replacement of old machines. They will also be responsible for providing phone support to different sites for new equipment and ensuring the old machines are sent back to the corporate office. Imaging new machines, doing an intake of all equipment, and conducting inventory will be required as needed. Hours are M-F from 8 AM - 5 PM.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ~~~ .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ~~~/ .

Skills and Requirements

• Minimum of 2 years of experience in PC, Desktop Support, or Help Desk, role

• Experience provisioning equipment (laptops, PCs, Chromebooks, & IOS-based devices, such as iPhones and iPads)

• Strong working knowledge of MS Windows Desktop Administration and Office Applications - Experience with MDM (Mobile Device Management)

• Experience with Android devices

• Excellent communication and customer service skills null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ~~~.