Infrastructure & Platform SRE

Title

Infrastructure & Platform SRE

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Around here, we define the future. We are a company of innovators, thinkers, creators, explorers, volunteers, and dreamers. But we all share one goal: to improve the world responsibly and safely by supporting the science that informs decision makers and protects Earth.

Core Role and Responsibilities

The ITSD Infrastructure and Platform engineer implements, optimizes, monitors, and automates administration activities for compute, storage, and server operating systems using site reliability engineering (SRE) best practices and techniques. This position takes on project and operational tasks to ensure the efficient functioning of the IT systems and technology across the enterprise. They are responsible for monitoring, automating, and improving the reliability, performance, security, and availability of IT technology while reducing common causes for recurring events. They apply systems engineering methodologies to system administration processes and collaborate with product developers and release engineers, to optimize system performance, stability, and reliability.

Essential Job Functions

• Works with the ITSD team and stakeholders to ensure the organization can deliver quality IT products and services through its computing environment.

• Applies education and experience in performing complex analysis, including the consideration of viable innovative alternatives.

• Conducts studies, including requirements definition, feasibility, trade, and enterprise architectures.

• Identifies, tracks, reports, and works on incident prevention tasks.

• Performs deep dives into both systemic and latent reliability issues.

• Builds and / or enhances existing monitoring solutions to address early detection of issues, notifications, and corrective actions.

• Identifies, establishes, and implements key performance indicators and metrics for IT technology monitoring and develops alerting and notifications for various operational issues.

• Standardizes and automates routine operational tasks like VM, OS, and storage provisioning.

• Drives standardization efforts across multiple disciplines and services in conjunction with stakeholders across EROS.

• Leads continuous improvement initiatives for optimizing support and delivery of IT technology solutions.

• Establishes and enforces the systems engineering management plan and corresponding support plan templates to integrate quality first service delivery practices.

• Actively leads and/or participates in Root Cause Analysis (RCA) for OS platform and infrastructure systems problems (recurring incidents) and works across teams to define, recommend, and implement corrective actions.

• Assists with the technology selection for core computing, hardware, and software infrastructure.

• Assists with performance testing and optimization of applications and IT technology.

• Defines and implements quality control tools, processes, and measures to ensure the quality delivery of IT technology and systems.

This position description does not include every duty or responsibility the employee may be asked to perform and nothing in this job description restricts managements' right to assign or reassign duties and responsibilities to this position at any time as circumstances dictate.

Qualifications

Education: BS/BA/MS/MBA

Experience: BS/BA and 8 + years' related experience or MS/MBA with 5 + years' related experience

Additional: directly related professional experience may be substituted for education at the discretion of the hiring manager.

Special Skills/Requirements:

Required Skills

• Excellent interpersonal, organizational, leadership, and communication skills.

• Ability to work independently and as part of a team.

• Advanced experience in systems engineering methodology and processes.

• Strong understanding and experience with security concepts and methods.

• Strong understanding of Enterprise Architecture principles and methods.

• Experience with testing and CM tools such as SVN

• Experience with virtualization, storage, network, and compute technology configuration, monitoring, trending, alerting, and high availability architectures.

• Experience with incident management, problem management and root cause analysis techniques.

• 5+ years' experience in one or more of the Unix, Linux, and Windows server operating system platforms automating provisioning, application layering, and configuration.

• 5+ years' experience with collecting metrics and generating reporting and dashboards for performance, capacity, and availability key performance indicators related to VMware, storage solutions, operating systems, and applications.

• Practical knowledge of shell scripting and at least one higher-level language.

• Proficiency with scripting languages such as PowerShell, JSON etc.

• Experience configuring and using monitoring and event management platforms and tools.

• Experience with workflow automation using platform management tools and / or service management platforms.

Other Desired Skills

• Monitoring platforms: SolarWinds, Xymon

• Log collection and analytics platforms: LogRhythm, Splunk

• NetApp storage appliance

• Linux systems management and patch platforms eg. Foreman Katello, Spacewalk

• Versity and/or Scout AM Hierarchical Storage Management (HSM) platform

• CommVault installation and configuration.

• VMware and VMware Horizon implementation and administration

• Cisco MDS and Brocade storage networking

• Amazon Cloud Services Iaas, PaaS, SaaS configuration, provisioning, maintenance, and support

• Tape library implementation and configuration

• ITIL v3/v4 foundation certified.

• PMP certification

• VMware, NetApp, Cisco Cloud certifications

• Certified Data Center Professional (CDCP®)

• Certifications in ITIL Asset Management and ITIL Configuration Management

• Experience using Jira for Agile Scrum

• Experience using BMC Remedy for request and incident management

• Experience using Microsoft productivity tools such as Excel, Word, Outlook, Teams, Visio

• Experience using management tools such as Nlyte DCIM, SolarWinds, BigFix, BMC Remedy

• Awareness and/or experience with AWS and Azure

• Advanced experience with code debugging methods and tools

SPECIAL REQUIREMENTS

• Three years of continuous residency in the US for issuance of a Government Security credential

• The candidate must be able to obtain and maintain a national agency check and background investigation after hire to obtain a badge for government facility access and user account

Experience and/or Education in lieu of these qualifications will be reviewed for applicability to meet these requirements.

KBR Benefits ?

KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.?

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KBR partners with several other companies to fulfill its requirements as a government contractor. The selected subcontracting companies align their benefits as closely as possible to those above.

Inclusion and Diversity at KBR?

At KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team's philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer. We Deliver - Together. ?

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KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.