Robert Half • Honolulu, HI 96823
Job #2692520440
Description
We are providing an opportunity for a Help Desk Technician in the Healthcare, located ONSITE in HONOLULU, Hawaii. The role primarily entails offering support to operations, maintaining systems data management, providing IT support, and ensuring adherence to company guidelines.
Maintain systems data management, including worklist management
Monitor performance of servers and network components to support 24/7 operations
Provide IT support to staff workstation hardware and software
Adhere to system workflow and standards in line with the company's guidelines
Perform guidance on system upgrades and maintenance to the IT Team whenever necessary
Test and support operational digital imaging and ancillary systems, including operating systems, networking, software, and system administration
Analyze and monitor system performance and make proactive recommendations for improvement and stability
Troubleshoot, repair, or communicate with system vendors to repair imaging stations
Recommend changes in workflow communications and provide quality assurance checks to ensure that standard practices are followed
Remotely troubleshoot and repair software-related problems or issues upon request for areas of responsibility for potentially multiple facilities
This role offers a long-term contract employment opportunity.
Requirements
Basic to intermediate skills in network troubleshooting
Ability to troubleshoot hardware issues effectively
Familiarity with Virtual Private Network (VPN) operations
Excellent customer service skills, with a focus on resolving customer issues efficiently
Proficient in data entry tasks, with high accuracy and speed
Experience with imaging devices, including desktop imaging
Sound knowledge of computer hardware and software, including MS Office 365
Understanding of radiology procedures and protocols
Ability to apply patches to resolve software issues
Familiarity with firewall configurations and troubleshooting
Proficiency in MS Build for software development tasks
Experience in managing computer databases
Basic to intermediate computer programming skills
Understanding of computer systems and their applications
Degree in Computer Science Information System or related field is preferred.
Please call ~~~ to inquire further. This position is ONSITE in Honolulu. Parking is provided.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .
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