IT Support Specialist

Overview and Essential Functions

Ervin Cable Construction is seeking a talented IT Support Specialist to join our team and help us take our operations to the next level.

A successful IT Support Specialist shall install modify, and make minor repairs to computer hardware, software, and mobile device systems; provide technical assistance and training to system users; produce timely and accurate summary reports to ensure close monitoring of the progress of assigned projects; analyze data, ascertain trends and identify variances. At a minimum, the position requires a good working knowledge of office and database software; ability to use a computer, mobile devices, and other office related equipment; ability to read, understand, interpret, input, and analyze data with a high degree of accuracy.

60% TRAVEL REQUIRED FOR THIS POSITION.

In order to perform this job, you must demonstrate, either by traning or experience:

• the ability to work safely, with or without supervision;

• the ability to grasp and understand business concepts and issues;

• the ability to comprehend complex technical topics and specialized information;

• the ability to organize workload to determine priority of duties;

• excellent manual dexterity;

• the ability to communicate effectively with a variety of contacts, including, senior management and business associates;

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Qualifications

• Bachelor's Degree in a related field or 4 years of related work experience.

• Proficient in the use of office hardware and software. (PCs, Tablets, Printers, Copiers, Microsoft, Google, etc.)

• Advanced proficiency in assigned function, example; (Accounting, Engineering, IT, Procurement, Project Management, etc.)

• Authorized to work in the United States.

• Successful completion of pre-employment drug screen, background, and motor vehicle record check.

Responsibilities:

• Manage processes effectively and apply expertise to ensure completion of work assignments.

• Participate in the implementation and maintenance of processes or procedures.

• Communicate with employees, contractors, vendors, and/or customers to assist assigned department/project.

• Read, interpret, input, and analyze data in support of an assigned department/project.

Benefits and Company Summary

What you'll get...

• Medical, Dental, Vision and Prescription Plans

• Flexible Spending Accounts

• Short and Long Term Disability

• Supplemental Life and AD&D

• 401(k) Retirement Savings w/ Company Match

• Stock Purchase Plan

• Company Discounts

• Legal Insurance

• Paid Time Off and Holidays

Who we are...

We are a company united in our vision of connecting America. Our culture is grounded in and shaped by our values. These values act as our behavioral compass and guide how we interact with each other, our customers, and the communities in which we operate. Across our teams, we strive to treat each other with respect, value different perspectives and experiences, keep our and others, safety top of mind, and uphold the highest ethical standards. Our company supplies the single most critical resource telecom service providers need: skilled people.

We serve the nation from more than 50 field offices and are unparalleled in scope and scale. Our talented workforce of over 1500 employees provides a wide array of specialty services including construction, engineering, underground facility locating, fulfillment, and program management.

We provide opportunities for our people to learn and develop the skills and knowledge to be successful in their current role as well as to prepare them for future growth within the company. Join us!

EEO

Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. ( ~~~ )

The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.

Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.