Leadership Team

Overview

Job Summary

Chicken Salad Chick Assistant leaders embrace and help lead the Chicken Salad Chick Culture, manage administration and maintain the facility.

Essential Responsibilities

• Serve as a Brand Ambassador for Chicken Salad Chick.

• Understand & adhere to all policies, procedures, standards, specifications, guidelines and training programs.

• Ensure that all Guests feel welcome and are given responsive, friendly and courteous service.

• Ensure that all products are consistently prepared and served according to CSC standards.

• Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and by creating a positive, productive working environment.

• Control cash and other receipts by adhering to cash handling and reconciliation procedures.

• Operationally fill in as needed to ensure guest service standards and efficient operations.

• Continually strive to develop staff in all areas of managerial and professional development.

• Prepare all required paperwork, forms and reports in an organized and timely manner.

• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.

• Sets clear expectations on shift and creates a working environment and serves as a role model to create memorable guest experiences.

• Takes actions to solve and celebrates guest feedback.

• Monitors food and equipment inventories, conducts inventory counts and maintains inventory records.

• Monitors compliance with health, safety, cleanliness, security and fire policies, standards and regulations.

• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures.

Required Knowledge, Skills and Abilities

• Excellent written and oral communication skills

• Excellent organization skills

• Ability to multitask

• Working knowledge of back office tools

• Ability to quickly learn and master new computer software

Education and Experience

• One to two years related experience and/or training; or equivalent combination of education and experience

Physical Demands

• Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects

• Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday

• Must be able to work and perform all duties at any station in the kitchen or service area