Maintenance Supervisor

Job Summary: The Maintenance Supervisor is responsible for scheduling, performing and

documenting preventative maintenance procedures to accomplish maximum plant and production

equipment uptime at the lowest cost. Responsibilities also include providing direct supervision to

service and maintenance technicians, overseeing equipment line set-ups, service and repairs. Richmond is

a union shop.

Major Job Responsibilities

Business Excellence

• Assist and provide direction to craftsmen with equipment troubleshooting to mitigate downtime

• Monitor and approve inventory orders to control storeroom spend according to planned budget

• Ensure compliance and proper use of parts and equipment according to preferred

maintenance practices

• Oversee craftsmen's compliance with corporate, division, plant safety and environmental rules

and procedures

• Utilize J.D. Edwards CMMS to lead craftsmen in reliability efforts of precision, predictive, and

preventive maintenance for annual budget planning

• Manage all parts and tool inventories to ensure necessary repairs are completed within

minimal equipment downtime

• Schedule all work through job priority and equipment availability to ensure all work is

completed in a timely manner

• Lead development and implementation of continuous process improvement of reliability plans

in the plant

• Demonstrate ownership of business and management goals by effectively leading craftsmen to

align on objectives

• Lead safety efforts by identifying high-risk situations, conducting safety meetings, and

coordinating maintenance related safety activities

People and Culture

• Provide leadership and coaching in safety, training, and work allocation to uphold the

standards of maximum safety for all maintenance employees

• Collaborate with operations and mechanical leaders to plan, schedule and execute daily and

break-in work and to increase measured reliability metrics

• Work cross-divisionally with operations and maintenance to enable efficiency and consistency

for plant operations

• Support plant functions with technical expertise and support craftsmen with skill development

Job Description

2

Critical Skills / Capabilities:

• Coaching: Provides people with tools, knowledge, and opportunities to develop themselves;

determines employees' training needs, works with employees to produce continuous

development plans, and provides regular feedback and coaching to help employees develop

in current and future roles; visibly supports culture and teams

• Leadership: Leads and motivates a team of people to achieve performance excellence; ability

to read people and situations and adjust approach accordingly; proactively leads and enforces

initiatives that drive organizational effectiveness; teaches others how to build trust-based

relationships

• Communication: Creates and delivers engaging presentations to internal and external

audiences; develops new communication strategies and approaches to communicate data,

insights, and critical messages resulting in clear understanding

• Innovation: Devises new methods, procedures, and approaches having a broad

organizational impact; demonstrates resourcefulness in identifying trends and opportunities for

operational efficiency; creates alternatives to conventional thinking; demonstrates and

encourages creativity

• Problem-Solving: Applies knowledge to frame, simplify and solve complex issues; focuses

on identifying root causes to create solutions in a timely and decisive manner; reconciles

conflicting and/or incomplete information to develop solutions

• Growth and Results Oriented: Delivers personal or organizational results?by successfully

influencing others (i.e. co-workers, other teams, external partners, etc.) within a matrixed

organization; delivers high quality work within the stipulated time period to achieve maximum

results

• Time Management: Plans, prioritizes, and manages time spent on accomplishing tasks to

increase productivity and efficiency; demonstrates awareness and control over amount of time

spent on activities; meets deadlines

• Collaboration: Works effectively with others to complete a task or achieve a common

objective; ability to cooperate in both interpersonal and team relationships to foster

enthusiasm and maintain mutual trust, candor, and respect for others. Works through conflict

constructively

• Accountability: Holds self and others responsible for actions and results

Technical Skills

• JDE or similar CMMS systems

• Microsoft Office - Excel, Outlook, Productivity Suite

• Working knowledge of maintenance techniques and equipment (i.e. pumps, valves, motors,

gear boxes)

Other Qualifications

To perform the duties of the job, this role requires:

• Occasionally ascending/descending ladders taller than 10 feet tall

• Occasionally working atop of elevated surfaces for 10-30 minutes at a time

• Occasionally working in spaces up to five feet wide for 10-30 minutes at a time

Job Description

3

• Occasionally positioning oneself low to the ground in a crouching position for more than 10

minutes at a time

• Occasionally positioning oneself low to the ground in a stooping position for more than 10

minutes at a time

• Occasionally positioning oneself low to the ground in a kneeling position for 5-15 minutes at a

time

• Occasionally reaching by extending fingers on two hands

• Frequently reaching by extending two arms

• Frequently using fingers to grasp with two hands

• Frequently using fingers to pinch with two hands

• Occasionally using fingers to type with two hands

• Occasionally exerting force by pulling up to 50 lbs of weight

• Occasionally exerting force by pushing up to 50 lbs of weight

• Occasionally exerting force by lifting up to 50 lbs of weight

• The spoken exchange of ideas to be performed loudly up to 25% of the time

• The spoken exchange of ideas to be performed quickly 25-50% of the time

• Ensure the safe and accurate determination of accuracy and neatness of work or making

general observations of facilities or structures

Work Environment

• Frequently works outdoors in natural environmental conditions (both hot and cold)

• Frequently works indoors in an environment that is not climate controlled and has high

temperatures

• Occasionally works indoors, in an environment that is climate controlled

• Occasionally works indoors in an environment that is not climate controlled and has low

temperatures

• The role is occasionally sedentary, which entails sitting or being stationary

• Frequently stands or walks for 1-2 hours at a time

• Occasionally stands or walks for 3-6 hours at a time

• Occasionally stands or walks for over 6 hours at a time

• Noisy industrial work environment; maintain strict adherence to safety rules and regulations

Experience

• Required: 3 to 5 years of experience in Mechanical, Electrical Engineering or related field

• Preferred: Supervisory or Management experience

Education

• Required: 2-year technical degree in a Maintenance related discipline

• Preferred: Bachelor's degree in Mechanical Engineering or related field

• Preferred: OSHA Certificatio

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WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.