Lowe's • Bessemer, AL 35020
Job #2687295643
Works with internal and external customers
Maintains positive vendor, liquidation, BDC and outlet relationships
Completes Return to Manufacturer (RTM) program which includes all paperwork, vendor contact, and credit
Processes and dispositions damaged, discontinued, defective, special order, cancelled product
Generates and monitors reports including RTM worklist and damaged on hand list
Maintains continuous dialogue with the 3PL partner to address and resolve claims (customer and cargo), updates Lowe's claims portal
Processes vendor credit for items returned by customers as damaged or defective and requests vendor return authorizations
Peforms daily inventory reconciliation with Lowe's and 3PL
Performs WMS inventory reporting and validation
Performs inventory cycle counts, audits, adjustments and reconciliation
High school diploma or equivalent
1 year of directly related experience
1 year of experience with inventory and returns processes
6 months of experience communicating with vendors
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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