Robert Half • Wayne, PA 19087
Job #2693330969
Description
We are offering an opportunity for an Office Manager in Wayne, PA. This role will primarily involve ensuring the smooth running of our office through a range of administrative, financial, and managerial tasks. You will be part of a dynamic team in a fast-paced environment, providing essential support to our operations.
Managing office operations to ensure efficiency and productivity
Implementing and reviewing operational policies and procedures
Overseeing the management of office collections and payment processes
Coordinating with the finance department to optimize financial processes and procedures
Handling customer inquiries related to collections and payments
Maintaining accurate records for customer credits and collections
Ensuring quality customer service and fostering a customer-focused approach within the team
Working closely with other departments to improve overall company performance
Researching and implementing new methods for improving office procedures and operations
Managing the training and development of staff to ensure a high-performance work environment.
Requirements
Proficiency in handling inbound and outbound calls
Strong customer service and sales skills
Experience with documentation and payment processing
Ability to conduct research and ensure quality in work
Basic knowledge of finance and collection processes
Ability to optimize processes for efficiency
Experience in KPI reporting and making adjustments based on results
Excellent interpersonal skills
Strong decision-making and underwriting skills
Experience as a debt collector is a plus
Must be able to handle high-pressure situations and make necessary adjustments.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .
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