• Patient Access Rep Mother Baby Floor - 20 hrs/week

    Trinity HealthGrand Rapids, MI 49507

    Job #2669763618

  • Employment Type:

    Part time

    Shift:

    Day Shift

    Description:

    Position Title: Patient Access Rep Mother Baby Floor

    Shift:

    20 hrs/week - 3pm-11pm - every other weekend required.

    Position Summary:

    The Patient Access Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery.

    What you will need:

    • High school diploma or an equivalent combination of education and experience.

    • Data entry skills (50-60 keystrokes per minutes).

    • Past work experience of at least (6) six months within a physician office, hospital or clinic environment, performing registration activities or an insurance company, performing payer activities are highly desired but not required

    • Excellent communication (verbal and written) and organizational abilities

    • Excellent interpersonal skills are necessary in dealing with peers, internal and external customers

    • Accuracy, attentiveness to detail and time management skills are required

    What you will do:

    • Entry of patient/guarantor information in the patient accounting system

    • Collection of patient signatures on all appropriate forms and the imaging/copying of registration documents

    • Obtains and processes signed physician orders, conducts online insurance eligibility/benefit verification on designated cases, notifies patient/guarantor and collects patient liabilities, and refers appropriate cases to financial counseling for follow-up and consultation

    • May provide escort and directional support to patients, family members and visitors

    Our Commitment to Diversity and Inclusion

    Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

    Our Commitment to Diversity and Inclusion

    Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

    Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

    EOE including disability/veteran