Penn Medicine • Philadelphia, PA 19133
Job #2683950298
Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Penn Medicine has a new location in Limerick PA. Penn Cardiology has an outstanding opportunity for a Practice Manager to join our team and work alongside some of the best medical providers in the area.
Primarily responsible for overseeing daily outpatient operations in the cardiology practice.
This position will ensure efficiency of processes and manage clerical and clinical staff who complete appointment scheduling, registration, medical records and
referrals, as well as batching of charges and billing. The Practice Manager will provide leadership, direction, and general
administration of operations to achieve established goals and objectives of the practice.
Oversee daily outpatient office operations and delegate responsibilities to appropriate staff as necessary.
Support the Finance Leadership team in developing and implementing common financial systems and standards in a
coordinated and efficient manner.
processes. Partners with Director of Operations and practice leadership team in developing performance targets, reporting
variances and creating remediation plans.
State, Professional and local financial requirements
Manage and supervise front desk office staff and functions to assure optimal delivery of quality patient care.
Performs quality assurance to assure accuracy and completeness of front desk activities, and discuss discrepancies
with team members to develop action plan for improvements and staff development.
efficient systems supporting patient flow, staffing, billing, purchasing, managed care and medical records.
physician coverage, compliance with all federal and institutional guidelines and quality assurance; implement
improvements in office systems.
necessary. Ensure office is staffed appropriately, both in number of staff and in position types. Help staff establish
deadlines for assignments and completion.
functioning of office; measure progress towards goals and make appropriate adjustments; understand capabilities and
availability of resources; use resources to strengthen results for customers, staff and UPHS.
maintain high level of customer service orientation.
Assure explanation and compliance of practice guidelines and polices.
Manage practice referral function to assure accurate and timely scheduling and coordination of office and systemwide
appointments within established guidelines; anticipate and resolve potential scheduling conflicts with patients and
physician schedules.
contact, encounter forms, lab results, x-ray reports, and correspondence via EPIC.
established guidelines, including demographic, insurance, and financial and assure accurate changes and updates; generate
and verify completeness and accuracy of patient referrals and consent forms.
Revenue Cycle goals and standards. Review and approve all charges before submission to Central Billing Office; process and
document daily patient cash deposits and verify accuracy of patient co-pay transactions.
practice financial matters including generating requested reports, analysis of A/R, charges and payments, and
reimbursement maximization planning.
base and assist in EPIC training for all facility personnel.
all administrative staff. All decisions should be reviewed with the Medical Director and Director of Operations.
Accountabilities
required and within all established guidelines. Actively manage and improve staff performance and productivity.
leaves of absence. Responsible for identifying infractions of the attendance policy and following up with individuals as
discipline policy dictates.
and limitations.
Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
Other duties as assigned to support the unit, department, entity, and health system organization
UPHS Organizational
High School Degree or equivalent level of education required
Bachelors degree preferred
2+ years of management experience in a clinical ambulatory setting required
Previous experience in direct patient contact and third party billing required
A college degree will be considered in lieu of experience
Computer application and software skills required
Familiarity with IDX, EPIC, electronic medical records software preferred
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER: UPHS-INFOR-217600
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