Product Strategy Manager (Remote)

Since 1978, ACS Technologies (“ACST”) has served the faith-based community, building software to help ministries lead with less stress and more accuracy. ACST enables churches to handle every vital area of their ministry from finances to relationships. We're now the leader in the industry but we've got more work to do, and we need the right talent on board to help with our mission of serving churches with tomorrow's technology.

The Manager of Product Strategy (PSM) ensures the company delivers valuable products to Ministry Partners and clients throughout the product life cycle for our 3 target markets; Protestant Churches, Catholic Churches, and Faith-Based NonProfits. This position creates a profitable portfolio strategy and priorities that lead others to achieve the agreed-upon vision and goals for a significant portion of ACST’s products. The PSM must balance the needs of multiple players, markets, serve as a communications center, and mediate conflicting interests between stakeholders such as product, engineering, marketing, sales, customer success, integrated partners, and clients. This role is responsible for creating and managing product and market business plans and performas for our Build, Buy, and Partner strategies.

What You’ll Do:

• Leads creation of market product initiatives and goals

• Leads creation of product roadmap, working across departments, and ensures company-wide communication and alignment to vision and goals

• Conducts market and competitive research to determine winning positions and opportunities

• Solicits, clarifies, and validates input from internal and external stakeholders

• Develops business case for significant product investments using high-level analysis and ROI projections

• Coordinates product/solutions roll-out and launch strategies across various business, market & product groups (i.e., R&D, Sales, Marketing, Training & Implementation, and Support)

• Defines and defends product strategy and positioning, including pricing strategy

• Develops and maintains strong and deep product knowledge of our entire ecosystem

• Prioritizes customer problems to solve and market opportunities for revenue and profit growth

• Communicates a clear and consistent market message throughout the organization

• Synthesizes key business metrics for markets & products (including P&L), with accountability for agreed targets

• Accomplishes results by communicating job expectations; planning, monitoring, and appraising job results; developing, coaching, counseling, and disciplining employees; and initiating, coordinating, and enforcing systems, policies, and procedures

What We’re Looking For:

• BS or BA Degree in Business or related technical field requiring research and data analysis with 6-8 years experience as a Product Manager or similar, or an equivalent mix of education and experience. An MBA is a plus.

• Product Manager certification or equivalent (or ability to obtain certification within 12 months)

• Able to travel, primarily for customer visits, up to 33% of the time.

• Solid understanding of software design and agile development processes

• Proven ability to develop business case and launch strategies for new products/features

• Track record of success in a similar role(s), including creating and managing budgets

• Demonstrated ability to perform complex analysis, including customer analysis, financial analyses (including pricing), forecasts, and market trends

• Strong ability to collaborate across various disciplines and business segments and to influence without direct authority

• Able to work effectively with churches and church leaders across a full Christian marketplace

Why You Want to Work Here:

• Outstanding benefits package, including 6% 401(k) match

• Free Wellness Clinic staffed by a Nurse Practitioner

• A caring, friendly work environment

• The opportunity to positively impact ministries

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.