The Hertz Corporation • Oklahoma City, OK 73163
Job #2693368967
A Day in the Life:
The Recovery Specialist is responsible for managing claims including billing, collections, and adjustments. This role partners with internal Sales and Operations teams and works with customers and insurance carriers to resolve claims over the phone and through email.
We expect the starting wage to be around $16.85 per hour with the opportunity for incentives. The department currently rotates being onsite and remote on a weekly basis.
What You'll Do:
Contact accounts to resolve outstanding claims quickly and accurately.
Research and document collection activities.
Follow processes for account reviews and customer contacts.
Partner with departments to address unique or sensitive account issues.
Other duties as assigned.
What We're Looking For:
One year Credit and Collection experience or one year of auto insurance claims experience
High School or equivalent
Basic working knowledge of Microsoft programs, specifically Word, Excel, and Access
Strong verbal and written communication skills
Excellent customer service and telephone skills/experience
Excellent organizational skills and ability to handle multiple tasks
Strong attention to detail
Ability to work independently and as part of a team
What You'll Get:
Up to 40% off the base rate of any standard Hertz rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
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