• Registration & Scheduling Specialist

    Beth Israel Lahey HealthHamilton, MA 01936

    Job #2681311164

  • When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

    Job Type:

    Regular

    Scheduled Hours:

    20

    Work Shift:

    Day (United States of America)

    JOB SUMMARY

    BILH Primary Care is where you can truly make a difference. Performing as a frontline representative of BILH Primary Care you will exercise the highest standards of customer service in all interactions with patients and staff.

    This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time.

    Education - High School Degree or GED

    Experience: A minimum of 1 year of experience in a high volume customer service related position.

    Skills and Knowledge: Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask.

    Part-time, 20 hours, position sits at our Manchester by the Sea practice

    Job Description:

    FLSA Status:

    Non-Exempt

    As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (~~~) about this requirement.

    More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

    Equal Opportunity Employer/Veterans/Disabled