Remarketing Specialist I-II

Job Title

Remarketing Specialist I-II

Job Family

Job Description

What starts with YOU, moves the world!

Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Remarketing Specialist based at our Greenville, NC.

What you will do

• Manage the End of Lease process for assigned customers and / or dealers.

• Effectively coordinate final lease inspections and negotiate with dealers / customers to gain agreement and collect end of lease repair and overtime charges due.

• Manage the timely pickup of off lease and buy back units from customers and dealers.

• Load remarketing system with pictures and condition reports to allow for efficient sale of returned units.

• Prepare bid forms and other required account specific paperwork for the return process.

• Work closely with the dealer network to ensure policies are being followed.

• Review returns condition data and make recommendations for continuous improvement.

• Communicate any product issues or service-related issues to the Remarketing Manager.

Who you are

• Thrives in a fast-paced environment and can pivot easily.

• Excellent organizational and time management skills to manage multiple accounts, projects, and priorities simultaneously.

• Customer centric minded. Someone willing to go the extra mile to meet and exceed customer expectations.

• Someone who is passionate about products and can influence others with their knowledge about material handling.

• Articulate and informative communicator/writer that can comfortably converse and present to all levels of clientele. As well as problem solve and internally communicate to get initiatives accomplished.

What you will need

The minimum experience and formal training for this position will be one of the following

Level I

• BS Degree Preferred

• 2 years' work experience

• 6 years industry experience without degree

Level II

• BS Degree Preferred

• 3 years work experience with Bachelors

• 7 years industry experience without degree

Skills, Experience & Abilities

• Computer Literacy: Understanding of and capability to use Microsoft Office products including Word, Excel, and Outlook plus capability to use internal systems and software.

• Proven ability to communicate and effectively negotiate with customer and dealers that results in win-win solutions to problems.

• Product -application knowledge including technical product and understanding of equipment maintenance operations and requirements.

• Familiarity with dealer service operations and processes.

• Complete knowledge of leasing and internal policies and procedures for remarketing.

Who we are

HYG designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, HYG have been building relationships with our customers, suppliers, dealers, and employees for over 90 years.

What we offer

Hyster-Yale Group offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).

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Job ID

0901

Employment Type

Full time

Work Hours

40

Travel Required

0-10%

Primary Location

HYG US Greenville, NC (Headquarters)

Address

1400 Sullivan Drive

Zip Code

27834

Field-Based

No

Relocation Assistance Available

No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled