Revenue Care Specialist Air Logistics

Manpower is hiring for a Revenue Care Specialist! If you have experience working in Air Freight Operations and have knowledge of Accounting Principles, please apply now.

What's in it for you:

• Monday - Friday: 8am - 5pm

• Pay Rate: $25/hr.

• Contract Position based on client's needs.

What will you do

• Overseeing the correct and appropriate revenue and cost input activities associated with our customers' transactions. Most specifically, the RCC Specialist will be responsible for executing pre-invoice file audits to ensure proper cost entry and invoice entry fields are completed, and as a subsequent activity will generate invoice documentation to customers.

• Responsible (along with our Customer Care Specialists) for ensuring customer credit information is up to date, and customer quotations are up to date.

• Provide support in systematic functions and tasks associated with confirming expected Gross Profit (GP) at a transactional level, along with month end closings.

• Manage/Oversee related cost entry and revenue entry tasks through Business Process Automation (BPA).

• Coordinates with Operational Care Centers (OCC) for cost topics around haulers, carriers and third parties.

• Coordinates with Customer Care Locations (CCL) for revenue topics related to charges towards the customer.Review Gross Profit on file, trade-lane and customer levels.

• Immediately report problems, invoicing disputes or credit check issues to customer care teams, supervisors, managers, divisional managers or branch managers

• Monitor payment behavior of customers in collaboration with finance teams (Account Receivable)

• Work with Sales and Customer Care teams on credit limit adjustments.

• Handle daily Forwarding Sub Ledger (FSL) activities including month end closing.

• Lead challenge resolution and work on improvement processes.

• Drive for automation improvements such as auto file closing and automated cost entry and automated charge code entry (detail task provided at the end of this document)

• Work on resolving disputed invoices.

• Answering questions and instructions on the billing

Qualifications needed

• High School Diploma/ College Degree is preferred.

• Experience working in Air Freight Operations

• Knowledge of Basic Accounting Principles

• Financial system knowledge

• Ability to understand a customer/supplier tariff.

• Knowledge of interaction between systems

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.