Paramount • New York, NY 10176
Job #2631720479
We are looking for a Senior Director, Corporate Travel to join the team! This person will be responsible for the management of the processes and projects for the transient individual corporate travel segment. The Senior Director will be in charge of day-to-day operations for US, EMEA and other territories as assigned and will report to the SVP of Global Travel.
Oversee operations and remedy service issues for global transient corporate travel
Lead contact for CBS News including booking and approval processes especially involving Breaking News situations
Monitor travel policy compliance and leakage and seek opportunities to reduce costs and increase savings while maintaining partner support
Work with Travel Business Analyst to develop metric dashboards and reporting
Hold ultimate responsibility for the preferred hotel and car programs including rate monitoring and availability;
Develop standardized reporting for hotel and car programs
Assist SVP with the continuing rollout of CWT and Concur in Asia Pac, Middle East, and South Africa
Devise plans and methods to increase online booking adoption rates
Mentor the Manager of Corporate Travel including day-to-day workflow and career development
Build, maintain and nurture strong and positive relationships with all key partners: travel vendors, Paramount Support Functions (IT, HR, Finance) and top Paramount travelers
Participate in negotiations with airlines, hotel, and ground transport companies
Monitor TMC service level agreements and key performance indicators; investigate when metrics are not met and work with TMC to alleviate issues; reconcile monthly settlement
Manage UATP accounts
Ensure accuracy and integrity of all data provided for reporting to Senior Management and other internal partners
Oversee departmental mailbox track issues and define opportunities for improvement of departmental services; develop reports to ascertain patterns or trends
Build and implement traveler surveys to monitor satisfaction levels and recommend changes if necessary
Identify and understand industry changes and disruptors and the ramifications and effects on PG Travel
Act as GT liaison to the company wide-ESG program
Hours may vary and include some nights and weekend work
Basic Qualifications
Additional Qualifications
International experience a strong plus
Detailed knowledge of airline, hotel and car programs including involvement in negotiations
Data analytics experience on all travel categories
Experience in customer and business facing environments developing solutions to drive exemplary customer service and operational efficiency
Experience leading large, enterprise-wide projects involving cross-functional teams across many areas and levels of an organization
Extensive network of industry contacts
Advanced proficiency in Excel, Word, Outlook and PowerPoint and pertinent software programs/technologies
Experience with project management tools and Concur OBT a strong plus
Strong and effective verbal and written communication skills including analysis and reporting
Broad and up-to-date knowledge of travel trends and technologies
Staff development - experience as a team manager
Ability to travel as need be including in emergency situations
Ownership of projects and strict accuracy of reporting
Ability to shift from one task to another in an ever-changing environment
Mentality of going above and beyond
Understanding the urgency of certain situations and acting accordingly
Capable of working cross-functionally with other departments and various levels of internal staff (C-level to administrative assistants)
Ability to think on the macro and micro level simultaneously
Paramount Network is a premium entertainment destination that pushes the limits of storytelling with bold original scripted and non-scripted series. Inspired by over a century of cinema, Paramount Network is where today's brightest stars bring the experience of the big screen to every screen with stories that are immersive, inclusive, and deeply personal. A subsidiary of Paramount Global, Paramount Network has a global reach of 234 million households across 117 countries.
ADDITIONAL INFORMATION
Hiring Salary Range: $139,200.00 - 174,000.00.
The hiring salary range for this position applies to New York, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.This position is bonus eligible.
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Paramount is an equal opportunity employer (EOE) including disability/vet.
At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access. ~~~ as a result of your disability. You can request reasonable accommodations by calling ~~~ or by sending an email to ~~~. Only messages left for this purpose will be returned.
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