Senior Manager, Cyber Defense Center

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small - from the best-known brands around the world to your local favorite around the corner.

Title: Sr Manager, Cyber Defense Center

Location: Atlanta, GA

About NCR Corporation

NCR Voyix Corporation is a global technology company leading how the world connects, interacts and transacts with business. NCR Voyix's assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries. NCR Voyix (~~~) is headquartered in Atlanta, Georgia.

Sr. Manager, Cyber Defense Center - This role is part of NCR Voyix's Chief Security Officer organization and will be based in our Global Headquarters in Atlanta, GA. This organization is responsible for developing and implementing NCR Voyix's corporate security program. The primary goal of the program is to protect the confidentiality, integrity, and availability of information resources. Key information security functions and activities include architecture and design for NCR information security controls, developing and enforcing policies and standards, security awareness training, risk management, assessment, and testing, monitoring and metrics, incident management, threat intelligence and vulnerability management.

The Sr. Manager, Cyber Defense Center shall be responsible for the disciplines that support the digital forensics and incident response (DFIR) functions of the Cyber Defense Center in support of the NCR Chief Security Officer organization to defend NCR Voyix from Cyber threats. The Sr. Manager is also responsible for helping define the strategy for security defense tools, planning and execution of projects that are aligned with the mission of the office of the CSO. The Sr. Manager, Cyber Defense Center is responsible for building the team and driving successful execution of the Cyber Defense Center to include building processes and procedures, SOP's, workflows, and playbooks/runbooks for the DFIR functions.

The Sr. Manager, Cyber Defense Center reports to the Corporate Vice President, Deputy Chief Information Security Officer.

Key Responsibilities

• Manage a team of Information Security professionals and engineers, define goals, set priorities and provide guidance to employees.

• Manage outsourced vendors and consultants providing Cyber Security services.

• Hire, terminate, evaluate employee performance, define performance improvement plans.

• Talent development and professional mentoring of employees

• Identify and implement tools that can lead to greater effectiveness and efficiency of Cyber Defense Center DFIR team members.

• Drive process improvements and best practices for operational effectiveness.

• Develop organizational strategy to drive growth of an effective Cyber Defense Center DFIR operation to include organizational design, recruiting, training, employee advancement, etc.

• Ensure security incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring.

• Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives.

• Responsible for team management, overall use of resources and initiation of corrective action where required for the Cyber Defense Center DFIR functions.

• Creation of reports, dashboards, metrics for DFIR and Threat Intelligence operations and presentation to other team members and Executive Leadership.

• Develop and grow Insider risk program aligned with company objectives.

• Summarize events/incidents effectively to different constituencies such as legal counsel, executive management, and technical staff, both in written and verbal forms when required.

• Ensure team members are maintaining required efforts to support NCR Voyix's efforts to maintain relevant industry certifications to represent to customers the high commitment to security and professionalism of the staff.

• Ensure the capability in the Cyber Defense Center to lead major incidents and other crisis's as may be tasked to the Chief Security officer organization.

• Other projects and responsibilities, as assigned by the direct supervisor.

Skills and Qualifications

• A bachelor's degree or relevant work experience in the field

• 3+ years of demonstrated leadership/management experience.

• 8+ years relevant experience directly in cybersecurity.

• Demonstrated leadership of staff in investigations and incident response disciplines

• Experience briefing executives on cybersecurity matters, particularly incidents.

• In-depth knowledge of cybersecurity field such as cyber-attacks and techniques, threat vectors, risk management, incident management and able to teach others

• One or more Industry recognized certifications such as CISSP, GCIH, CISM, GCTI

• Proficiency developing a program and leveraging threat intelligence in investigations and related decision making.

• Proficient in Incident Management and Response and developing others in this area.

• Experience in managing team dynamics; especially within a remote workforce.

• Proficient in preparation of reports, dashboards, and documentation for all levels from individual contributor to executive management.

• Excellent communication and leadership skills.

• Ability to handle high pressure situations.

• Thrive and enjoy working in a fast-paced environment.

• Able to define and lead standards for systems and process to support industry standard security tools and practices.

• Knowledge and experience in operating systems, computer networks and cryptography

• Experience working in large organizations across business and technical functions.

• Strong communication skills and ability to work in a collaborative atmosphere.

• Strong attention to detail

• Ability to deal with ambiguity and translate high level objectives into detailed tasks

• Ability to prioritize work with multiple, simultaneous work assignments

• Ability to weigh business risks and recommend appropriate information security measures

Preferred

• Experience building out a security operations center

• Experience working internationally.

• Experience with digital forensics and leading investigations

• Experience coordinating with external entities (public and private) in investigations.

• Experience developing and being accountable for managing a budget.

• Has been part of the response team for a cyber security breach.

• Experience interacting with law enforcement and other government entities in support of mission objectives.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

"When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @~~~ email domain."

Help us run the world's top brands.

At NCR Voyix (~~~/) , we specialize in turning routine transactions into meaningful connections. With a rich history (~~~) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

We take pride in our strong culture (~~~) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.