Senior Manager, Global Technology PMO - Deployments

Company Description

McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Job Description

Reporting directly to the Director of Global Technology PMO, the Senior Manager will be responsible for overseeing all aspects of POS deployments across various international markets. The role requires strong leadership skills, extensive experience in project management, and a deep understanding of agile development methodologies. The ideal candidate will have 5-8 years of progressive experience in PMO roles, with a proven track record of successfully managing complex projects within a global context.

Key Responsibilities

• Strategic Planning: Collaborate with senior leadership to develop strategic plans for POS deployments in the IOM, BU, and IDL markets, aligning project objectives with overall business goals and priorities.

• Project Management: Lead end-to-end project management activities, including project planning, resource allocation, budget management, risk assessment, and stakeholder communication, to ensure timely and successful POS deployments.

• Agile Methodology Implementation: Drive the adoption and implementation of agile development methodologies across POS deployment projects, fostering a culture of continuous improvement and collaboration among cross-functional teams.

• Cross-Functional Collaboration: Work closely with cross-functional teams, including technology, operations, sales, and customer support, to ensure seamless integration of POS solutions and alignment with business requirements.

• Vendor Management: Manage relationships with external vendors and partners involved in POS deployment projects, ensuring adherence to contractual agreements, quality standards, and delivery timelines.

• Performance Monitoring and Reporting: Develop and maintain project dashboards, KPIs, and other performance metrics to track project progress, identify areas for improvement, and provide regular updates to senior leadership.

• Risk Management: Proactively identify and mitigate project risks and issues, making strategic decisions to minimize disruptions and maximize project success.

• Team Leadership: Provide leadership, guidance, and mentorship to a team of project managers and coordinators, fostering a culture of accountability, empowerment, and professional growth.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, or related field; Master's degree preferred.

• 5-8 years of experience in project management roles within a PMO environment, with a focus on technology deployments.

• Proven experience with agile development methodologies, such as Scrum or Kanban, and familiarity with tools like Jira or Trello.

• Strong leadership skills with the ability to influence and motivate cross-functional teams to achieve project objectives.

• Excellent communication, presentation, and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization.

• Demonstrated experience in vendor management, contract negotiation, and procurement processes.

• PMP, CAPM, or other relevant project management certifications are a plus.

Additional Information

McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact ~~~. Reasonable accommodations will be determined on a case-by-case basis.

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: REF7073Z_~~~36