Software Operations Lead - DevOps Platform

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 11,000+ employees globally, and products sold in 130 countries, we strive to create seamless access and a safer world.

Our Quality Engineering teams help our product teams automate and standardize the SDLC process. The team's mission is to create greater satisfaction and trust in Allegion software by unlocking productivity, efficiency, and confidence in our product delivery. If you are excited about developer tooling, enabling product teams to be successful, and supporting efficient, scalable software operations, we want to hear from you!

The DevOps Platform team is looking for a Software Operations Lead to focus on supporting the many tools our software engineers rely on daily to do their jobs. This role will ensure support for our platform tools is best in class, and work to establish operating models, processes, and workflows that scale across our IT and Engineering software teams. Your work will enable our software engineers to do what they do best - deliver great software.

What You Will Do :

• Lead a team of software operations professionals globally, providing guidance, support, and mentorship.

• Oversee the day-to-day operations of our software systems, ensuring their smooth functioning, performance, and availability.

• Collaborate with software development teams to ensure seamless integration of new features, updates, and enhancements into the production environment.

• Own the administration and management of enterprise tools such as SonarQube, Black Duck, Postman, GitHub Enterprise, and Azure DevOps.

• Develop and implement operational processes and procedures to optimize system performance, reliability, and scalability.

• Monitor system health and performance, proactively identifying and resolving issues to minimize downtime and ensure optimal user experience.

• Collaborate with cross-functional teams, including development, QA, and infrastructure teams, to drive continuous improvement and operational efficiency.

• Define and track key performance indicators (KPIs) to measure and report on the operational performance of the software systems.

• Stay up-to-date with industry best practices and emerging technologies related to software operations, and provide recommendations for improvement and innovation.

What You Need to Succeed:

• Proven experience in software operations or a similar role, with a strong understanding of software development lifecycle and production environments.

• A bachelor's degree in engineering or computer technology is required.

• Owning and maintaining internal software or engineering tools is a plus.

• Solid knowledge of software operations methodologies, tools, and best practices.

• Strong leadership and people management skills, with the ability to motivate and inspire a team.

• Excellent problem-solving and troubleshooting skills, with the ability to analyze complex issues and provide effective solutions.

• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.

• Experience with cloud platforms, such as AWS or Azure, and knowledge of containerization technologies (e.g., Docker, Kubernetes) is highly desirable.

• Familiarity with DevOps practices and tools, including CI/CD pipelines, infrastructure automation, and monitoring frameworks.

• Strong organizational skills and the ability to prioritize and manage multiple tasks in a fast-paced environment.

Why Work for Us ?

Allegion is a Great Place to Grow your Career if

You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it".

You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.

You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

What You'll Get from Us :

Health, dental and vision insurance coverage, helping you "be safe, be healthy"

Unlimited Paid Time Off

A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period

Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses

Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses

Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury

Life Insurance - Term life coverage with the option to purchase supplemental coverage

Tuition Reimbursement

Voluntary Wellness Program - Simply complete wellness activities and earn up to $2,000 in rewards

Employee Discounts through Perks at Work

Community involvement and opportunities to give back so you can "serve others, not yourself"

Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

Apply Today!

Join our team of experts today and help us make tomorrow's world a safer place!

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team (~~~) .

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REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer (~~~)

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We are Allegion.

A team of experts.

United under a common desire;

Protect today innovate for tomorrow.

And never settle for the status quo.

We believe in anticipating opportunities

by sharpening our skills

and finding new answers

through collaboration.

We believe in a safer, more secure world.

We believe in providing peace of mind.

We believe in being true to ourselves and to those

who trust-in our protection.

We are many. We are one.

We are Allegion.