The Walt Disney Company • Kapolei, HI 96707
Job #2689509708
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:
100% full coverage of healthcare for you and your eligible dependents
100% paid tuition at network schools
Free lunch
Free parking
Free theme park admission and much more!
Responsible for providing exceptional service to Spa guests. Greets guests, assists with scheduling appointments and ensures guests properly charged for services. Assists with spa-related merchandise sales which may also include cashiering and stocking.
Responsibilities :
Receptionist/Greeter- Greet and thank each guest as they enter and exit the location; As necessary, assist with directions, event schedules, and other resort information as requested by guests. Using computer, schedule appointments for services and update reservations. Resolve scheduling issues, keeping all parties informed (other Cast, Guests, Managers, etc.) Demonstrate good phone etiquette when answering phone.
Sales/Guest Service-Promote and sell spa merchandise/services. Proactively approach all guests to assist in identifying/delivering their needs. Offer options to provide great service to guests while increasing revenue opportunities.
Cashier- Process service/merchandise sales transactions following proper POS procedures
Stock- Receive, process and replenish spa merchandise with a sense of urgency and attention to detail
Basic Qualifications :
Constantly walking/standing up to 8 hours per day
Constantly pushing/pulling up to 10 lbs, frequently up to 25 lbs, occasionally up to 50 lbs, up to 3 hours per day
Constantly lifting up to 10 lbs. for up to 3 hours per day in non-stock positions. Frequently up to 25 lbs, 6 hours per day for stock replenishment position and occasionally up to 75 lbs
Bending/Twisting/Kneeling constantly at the waist, frequent at head and neck
Frequent use of hands up to 8 hours per day. Uses repetitive motion to bag, scan and ring merchandise on register
Must have enthusiasm and possess excellent guest service skills
Excellent communication and listening skills
Enjoy working with people and possess a friendly and outgoing personality
Follows Open/Close procedures for cashiering role, including, but not limited to counting out and balancing of funds at beginning and end of shifts
Follow proper cash handling procedures and adhere to loss prevention guidelines
Follow stock replenishment procedures
Prior retail and/or sales experience helpful; comfortable with suggestive selling
Basic mathematical skills are necessary
You must be at least 18 years of age to be considered for this role
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
Preferred Qualifications:
Prior spa experience - familiarity with spa products/services and terminology helpful
Basic computer knowledge (for reservations and POS)
Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
Additional Information :
SCHEDULE AVAILABILTY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events.
SUBMITTING YOUR APPLICATION
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Keyword: AULANI CASTING, AULANICASTING, Laniwaispa
The pay rate for this role in Hawaii is $25.79 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: ~~~.
Job ID: 1199656BR
Location: Kapolei,Hawaii
Job Posting Company: "Aulani, A Disney Resort & Spa"
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email ~~~ with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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