SQL DBA Support Engineer

Are you passionate about providing exceptional technical support to computer system users? We are seeking a skilled Support Engineer to join our team and be the go-to resource for resolving computer-related issues for our valued clients. As a Support Engineer, you will have the opportunity to engage with a diverse range of Microsoft customers, offering assistance in person, over the phone, or remotely. Join our team of dedicated professionals who thrive on knowledge sharing and continuous technical skill growth.

SQL DBA Support Engineer

18 month contract

100% Onsite - Fargo, ND, Charlotte, NC, Irving, TX or Redmond, WA

$30-$35/hour

Why This Role is Exciting:

• Variety of Customers : Engage in support and troubleshooting for a diverse range of customers, offering exposure to different scenarios and challenges.

• Collaborative Team Environment : Work alongside a supportive group of individuals with varied experiences in different tools and technologies, fostering knowledge sharing and facilitating technical skill growth.

Key Responsibilities:

• Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity.

• Install software or perform hardware testing remotely as needed.

• Enter commands and observe system functioning to verify correct operations and detect errors.

• Maintain records of daily data communication transactions, problems, and remedial actions taken, or installation activities.

• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or provide technical assistance and support.

Qualifications:

• Minimum of 3 years of Microsoft SQL Server Database Administration experience in SQL Server 2008R2/2008/2012/2014/2016.

• Experience with MS Azure

• Proficiency in SQL Management Studio, Enterprise Manager, Query Analyzer, and other SQL Server tools.

• Experience in database maintenance, backup, restore, recovery, and performance tuning.

• Familiarity with High Availability and Disaster Recovery solutions such as Replication, Mirroring, and Clustering.

• Strong customer management and teaming skills, with the ability to communicate efficiently both written and verbally with a wide variety of customers.

• Logical and critical thinking skills, along with deep technical troubleshooting abilities.

• Passion for technology and learning, with a desire to continuously expand skills and knowledge.

Join Us: If you're ready to take on the challenge of providing top-notch technical support and troubleshooting for our esteemed clients, while also being part of a collaborative team environment that encourages growth and learning, then we want to hear from you. Apply now and embark on an exciting journey with us!

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