Switchboard Operator

Overview

The Switchboard Operator handles a high volume of callers for an assigned site, answering the line and connecting the caller to the correct person or department.

Responsibilities

• Answer all the calls that come through to the main line of the company, and ensure that all the calls are routed to the appropriate department or person

• Listen to the caller's request and either solve the query or direct the call to the concerned department

• Must know which staff are in which department and who is in charge of what function

• Must maintain up-to-date information of the current happenings in the company

• Update and maintain pertinent business information via computer or department files

• Other duties may involve greeting visitors, making them comfortable, receiving the mail of the organization, handling some business communication, arranging meetings with clients and other workplace communication

Qualifications

• High school diploma or the equivalent

• 1 year of experience

• Proficient in Microsoft Word and Excel

• Excellent customer service skills, professional attitude & appearance

• Good written and oral communication skills

• Strong organizational, record keeping & time management skills

• Ability to type 35 wpm

• Availability to work overtime/varied hours when required

PHYSICAL DEMANDS

Intermittent physical activity including bending, reaching and prolonged periods of sitting or standing

What We Offer:

Competitive pay & benefits!

Comprehensive training and development programs that prepare employees to advance from within.

A company focused on creating a positive work and client environment.

Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

Job Locations US-OR-Lake Oswego

Posted Date 2 weeks ago (5/23/2024 1:58 PM)

Requisition ID 2024-17972 # of Openings 1 Category (Portal Searching) Administrative/Clerical Position Type (Portal Searching) Regular Full-Time