• Virtual Desktop Infrastructure (VDI) Sr Administrator

    General Dynamics Information TechnologyMiami, FL 33166

    Job #2684823508

  • Req ID: RQ173454

    Type of Requisition: Regular

    Clearance Level Must Be Able to Obtain: Top Secret/SCI

    Job Family: Systems Administration

    Skills:

    Microsoft Endpoint Manager,Troubleshooting,Virtual Desktop,VMware Horizon

    Experience:

    10 + years of related experience

    US Citizenship Required:

    Yes

    Job Description:

    Work Location: Doral, FL (No remote option)

    Clearance: US Security required (Interim Secret to start)

    Shift: 8am-4pm

    GDIT is providing enterprise-wide IT services in support of US Southern Command's (SOUTHCOM) mission critical operations throughout their Area of Responsibility (AOR), which consists of Central America, South America, and select countries in the Caribbean. SOUTHCOM is headquartered in Doral, FL. Together we support 10,000 users supported on this program (called SCITES, pronounced "cities").

    We are working to deliver and operationalize information technology (IT) services for all US SOUTHCOM combatant command constructed networks. These constructed networks span the US SOUTHCOM Area of Responsibility (AOR). Work performed under this Task Order directly provides US SOUTHCOM a defensible, secure, modern, and efficient IT infrastructure across all combatant command constructed networks.

    We have an opportunity for a Virtual Desktop Infrastructure (VDI) Sr Administrator to work in support of SOUTHCOM Cyber Information Technology Enterprise Services (SCITES).

    This position supports SOUTHCOM's transformative move to a Zero Trust Architecture in alignment with the DoD Zero Trust Strategy and Executive Order (EO) 14028.

    Responsibilities and Tasks:

    • In addition to architecting and designing, the VDI Engineer will provide TIER 3/4 support to system administrators to resolve VDI issues.

    • Provide guidance on optimization of desktops for platform interoperability and act as liaison between Virtual Desktop Infrastructure (VDI) technologies.

    • Offers endpoint support on issues and trouble resolution tasks on Virtual Desktop related tasks.

    • Maintains an Advanced knowledge relative to administration, engineering, and implementation of virtual desktop infrastructure-related technologies.

    • Patching and upgrading Horizon View.

    • Updating and patching Windows Gold Master and other images in the environment.

    • Enhancing and fine-tuning performance on VDI desktop.

    • Securing VDI desktop policies in Active Directory.

    • Develops advanced technical solutions for the management of networks, software, hardware, configurations, and architectures.

    • Troubleshoots highly complex system hardware and software issues.

    • Develops training materials and documentation on the proper use of hardware and software.

    • Develops implementation plans for software installations and upgrades to operating systems and layered software packages.

    • Monitors and tunes systems to achieve optimum performance levels.

    • Ensures workstation/server data integrity by implementing standard software and hardware solutions.

    • Leads efforts to ensure data/media recoverability by following a schedule of system backups and database archive operations.

    • Conducts advanced hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.

    • Develops performance and security plans for computers that meet the needs of network users.

    • Evaluates existing systems and plans long-term strategies.

    • May coach and provide guidance to less-experienced professionals.

    • Provide management, coaching, experience, and oversight to the team members while also maintaining sufficiently trained staff to support customer requirements.

    • Additional duties as required.

    Experience/Training Desired:

    • VMware technologies: Vcenter, Vsphere, ESXi, VSAN, Horizon, etc.

    • Dell Wyse Management Suite

    • Microsoft Active Directory and Group Policy

    • Home Directory and Profile management Support Services

    • Desktop Software provisioning and Support Services

    • Liquidware Profile Unity

    Education Required:

    • BA/BS or equivalent with 8+ years of experience, or MS with 10+ years

    Certification(s) Required:

    • DoD 8570 or 8140 compliant:

    • IAT Level II or III

    ~~~/

    • Operating System (OS) Vendor Computing Environment (CE) Certificate

    Certification(s) Desired:

    • VMWare Certifications:

    • Desktop Management (VCP-DTM)

    • Data Center Virtualization (VCP-DCV)

    Clearance Required:

    • Prefer a Secret clearance with ability to obtain TS/SCI level access.

    • Must have interim clearance and required certifications prior to start in role.

    • Must be able to obtain TS/SCI eventually.

    We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

    We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.