Author: PoliceOne Sponsors By Lieutenant Jason Potts, P1 Contributor Successful day-to-day policing is largely based on building relationships and trust both internally in our organizations and externally in our communities – emotional concepts that are often difficult to measure. Getting a confession from a subject, making connections with a shop owner or community member, or a patrol officer using natural, keen instincts to read cues that a subject needs further investigation, are...


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