Each week I read a number of customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. Predictions 2021: B2B Marketers Build Digital Pathways To Distanced Businesses by Lori Wizdo […] The post 5 Top Customer Service Articles For the Week of October 26, 2020 appeared first on Shep Hyken....

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