Pepper is often seen in customer service applications. With Affectiva's Emotional AI, the robot will be able to recognize a wider, and more subtle, range of human emotions. (Image source: SoftBank Robotics) If you follow the robotics space, you're probably familiar with Pepper. This humanoid robot from SoftBank Robotics has found a place in hotels, banks, and retail stores all over Japan, where it handles customer service and concierge tasks. The draw of the robot has always been its...


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