Amazing Business Radio: Seth Dobrin

blog post from Shep Hyken

The Role of AI in Customer Care Building Human-Centered AI in Customer Service and Experience  Shep Hyken interviews Seth Dobrin, IBM‘s first Global Chief AI Officer, leading the company’s corporate AI strategy. He shares how businesses can take a human-centered approach when utilizing AI to help their customers.       Top Takeaways: What do […] The post Amazing Business Radio: Seth Dobrin appeared first on Shep Hyken....


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