This story was originally published on October 26, 2016. Before I worked at Starbucks, I went there a lot. I went so much, in fact, that during my interview the manager recognized me as a regular. (I ordered a peppermint mocha every single day.) But even as a Starbucks regular, I never really knew what went on behind the scenes. We all interact with our baristas a lot, but not many people really know what it’s like to be wearing that green apron. And, TBH, I never truly appreciated the...


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