Exit Interviews and Staying Interviews

One of my favorite sayings is, “What’s happening inside an organization is felt on the outside by the customer.” You can’t expect to consistently deliver a great customer experience if you aren’t creating a great employee experience. So, let’s examine the employee experience to find out what makes employees happy with their jobs.  Some companies […] The post Exit Interviews and Staying Interviews  appeared first on Shep Hyken....