Guest Post: How To Collect Marketing Insights That Can Improve Customer Service

This week we feature an article from Michael Magnus, a Strategic Communication lecturer and marketing consultant at Magnus Opus. He shares the process of conducting consumer research and how to implement your findings into the customer experience. Have you ever been inside a Whole Foods that sells Louis Vuitton bags? Most likely no. Whole Foods […] The post Guest Post: How To Collect Marketing Insights That Can Improve Customer Service appeared first on Shep Hyken....