Guest Post: Improving Employee Experience for Your Customer Service Team

This week we feature an article from Emily Lavin, Content & Social Executive at Oak Engage. She shares a 3-step guide on how to improve the employee experience while maximizing customer engagement. Where would a business be without a customer service team? There’s no denying that without an effective customer service team, a business would […] The post Guest Post: Improving Employee Experience for Your Customer Service Team appeared first on Shep Hyken....