Higher ed staff shortages hit financial aid offices

Image:  When student aid was disbursed at the beginning of the fall semester, the financial aid office at the University of Texas at Arlington just couldn’t keep up. Emails and phone calls from students and parents poured into the office. And even though the employees were doing their best, some queries didn’t receive responses for a couple of weeks. As at many other colleges and universities across the country, the financial aid office was short-staffed. Since mid-July, UT Arlington’s...