Telephone Screening and Etiquette Skills for Administrative Assistants

blog post from Office Dynamics – Executive And Administrative Assistant Training

  Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Their importance hasn’t diminished in our modern world of text messages, e-mails, and online chats. What exactly am I talking about? Necessary telephone skills for assistants include how to answer the phone, take accurate messages, carefully screen calls,… The post Telephone Screening and Etiquette Skills for Administrative Assistants appeared first on Office...

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