The Customer Is NOT Always Right – Again!
blog post from Shep Hyken | Customer Service Expert
Whoever said “the customer is always right” didn’t hear this about this story. Fox News just posted an update to a 2021 story about a man arrested for pointing an AK-47 at an employee at a pizza shop in Knoxville, Tennessee. The short version of the story is this. A customer walked into a Little […]...
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