When Cigna fired an employee, her lawsuit was forced into arbitration. She thought she'd found a fai

Glenda Perez and her husband, Peter, were both happily employed at Cigna until Glenda was blamed for making costly errors. Her new manager also complained about Glenda's work ethic and eventually fired her. Glenda, who is Latinx, felt she was being discriminated against and sued. Because her employment agreement required disputes to be settled through arbitration, as many work agreements do, the case went to arbitration instead of court.  The arbitrator turned out to be an attorney who had...