Five Tips for Having a Successful Phone Interview

Posted by in Career Advice


More and more employers are deciding to interview candidates over the phone, especially if the prospective employee lives in another city or state. Telephone interviews have their own unique advantages and disadvantages. Even though a phone interview may seem easier than a regular interview on the surface, it can actually be quite hard. You have to successfully project your personality without having the advantage of face-to-face contact. You must rely solely on your voice to make a connection with your interviewer. However, if you properly prepare for the interview, you have the advantage of being able to have notes right in front of you, and you have the comfort of familiar surroundings. As well, most tips that can be applied to face-to-face interviews can also help you in telephone interviews. That being said, there are some extra things that you can do to ensure a successful phone interview. So here are some tips to help you gain success in a phone interview. 1. Eliminate distractions. Make sure you are in a quiet place away from people, TV, pets, etc. If you have a home office, use it and close the door. Not only will these things distract you, but the interviewer may also hear them through the phone and find them distracting or, if they hear a TV for instance, wonder how seriously you are taking the interview. So, by eliminating distractions you will be able to keep 100% focused on your interview. 2. Make a conscious effort to be energetic and smile while speaking. This will project into your voice and make you sound warmer and friendlier. Your goal should be to convey to the interviewer that you are an upbeat and outgoing person. In a phone interview, all an interviewer has to go on regarding your personality is your voice. So you want to convey your enthusiasm, professionalism, optimism, and friendliness through the phone. Also, pay close attention to your tone because a note of irritation or frustration in your voice will be much more noticeable over the phone. 3. You are apt to get a lot of scripted questions in a phone interview, so try to answer each question in a way that is specific to that industry or position. Your goal should be to show how your set of skills and work philosophy will benefit the specific position. So during your preparation, read up on the company to find out their goals, objectives, and mission. During your interview, you can also have notes on the company and industry in front of you to utilize when necessary. 4. Try to make a personal connection with the interviewer. This can seem harder over the phone but is necessary to make a lasting impression. You are trying to market yourself to the interviewer, so try to talk about how your specific skills and personality will solve any problems that the company is facing or how you will fit in with the culture. Attempt to change the tone of the interview from a question-answer situation to a discussion of the present situation of the company and what you can bring to the table to improve things. 5. Be confident and leave the interview with an open invitation to continue talking. Express interest in continuing the conversation at a later date. This will help the interviewer to remember that they will want to get to know you better. If you follow these steps it is likely that you will successfully set yourself apart from the other prospective applicants.
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  • Hong Nhung T L
    Hong Nhung T L
    Thank you for giving us the idea how to prepare for an interview on the phone. I hope it will help me in the future. These 5 tips have been very helpful.
  • Marie Carmelle D
    Marie Carmelle D
    This article is very helpful. I believe if we follow those steps, the interview will be a success. Thank you.
  • Sally H
    Sally H
    I have never had a telephone interview and I must say these 5 tips have been very helpful.
  • Don Kotouc
    Don Kotouc
    Good overview of the telephone interview; they can vary dramatically, and I have found some interviewers try not to connect personally, but want to remain as objective as possible.  This gives the interview a somewhat sterile feeling, but you should continue trying to find common ground with the interview, and be as positive as possible.  There can be a lot of pressure in this situation, and your above comments on the environment are very relevant.
  • Theresa Whitfield
    Theresa Whitfield
    I find this information about phone interviewer very helpful because you don't know what  they are looking for or what to say. They let you think they will get back with you and you never hear  from them, not even any E-mail
  • william
    william
    Your article, 'Five Tips for Having a Successful Phone Interview' really was quite informative and i believe it will be of great help. I think the big key here is to convey your enthusiasm, professionalism, optimism, and friendliness through the phone. Point taken. Thank you. -William
  • akhilgandotra
    akhilgandotra
    Very simple language and to the point. I don't know about others but I definitely am feeling confident by reading this article and I have a phone interview in a few days. Now I know what to aim for and what not to. Thanks  
  • Shantell Rivers
    Shantell Rivers
    Was looking to see some common phrases used while interviewing by phone.
  • Christopher Rose
    Christopher Rose
    I am most appreciative to have read these pointers. I found them to be very cogent and instructive. Clearly, the author has conducted a few telephone interviews. I really look forward to being able to utilize these tips in the very near future. Thanks.
  • Angela Schnell
    Angela Schnell
    Great Help. I only wish I had read it sooner. My phone interview bombed!
  • Jay Lane
    Jay Lane
    To be more enthusiastic and/or energetic during a phone interview, STAND UP.  Your voice and projection are different when you stand than when you sit.
  • RobertTrent
    RobertTrent
    I was very excited about a recent phone interview with a start up company, the interviewer didn't have a clear understanding of the newly created position I was being interviewed for, so the question arised..... How would I strategically position the company if I aquired the position?  What would you suggest an answer would be without being to evasive .... If the job isn't clearly defined?
  • Gloria Blackwood
    Gloria Blackwood
    Excellent tips since we often take for granted the telephone interview.  Useful thoughts, especially the fact that we could use this opportunity to have the advantage of notes, etc.

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