CMC Rescue Inc • Goleta, CA 93117
Job #2675581010
The Customer Experience Supervisor is responsible for leading and developing the Customer Experience team to enhance overall customer satisfaction and loyalty. Focusing on understanding customer needs, improving processes, and ensuring a seamless and positive customer journey, the CX Supervisor collaborates cross functionally to drive customer-centric initiatives and assure CMC provides industry leading service levels to our customers.
RESPONSIBILITIES:
KNOWLEDGE, SKILLS AND ABILITIES:
QUALIFICATIONS
ESSENTIAL FUNCTIONS
Working conditions are in a normal office environment. While performing the duties of this job, the employee is regularly required to walk; sit and stand; using the hands to handle, finger, or feel objects, tools, or controls. Occasionally, the employee must crouch or kneel. The employee must occasionally exert or lift up to 20 pounds. Successful performance requires good eyesight with or without corrective lens. Requires long periods of time working at a computer and includes phone work.
DISCLAIMER
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification and may be amended at any time at the sole discretion of the Employer. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Compensation details: 68000-80000 Yearly Salary
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