Field Service Technician

Description

Wheeler Machinery Co is hiring qualified Field Service Technicians along the Wasatch Front. These full time benefited positions will be responsible for performing accurate troubleshooting & diagnosing, timely repairs, and component installation on all models of CAT equipment. This opening will require the technician to work in the field out of an F-150 or equivalent sized truck.

Wheeler Machinery Field Technicians will perform troubleshooting and repairs on all models of Caterpillar equipment, to ensure proper factory specifications and correct system operation. This may include disassembly and assembly, diagnosis, testing, inspection and in-field general line repairs.

Duties & Responsibilities:

• Utilize safe working habits in all aspects of the job.

• Perform Field Service troubleshooting and repair work on all models of CAT equipment

• Must be willing to work out of town, overtime and weekends as needed.

• Must maintain company provided truck, tooling and equipment.

• Have and maintain a clean MVR (no more than 1 moving violation under the age of 25, and no more than 2 if over the age of 25).

• Must supply own tooling on the truck. Wheeler will provide specialized tooling.

• Good working knowledge of Caterpillar equipment, components, and systems.

• Demonstrated excellent work ethic with self-motivation, ability to work safe with minimal supervision on customer job sites, while maintaining dealership expectations of thoroughness and customer service.

• Have the ability to keep up with new technology and advancements.

• Current MSHA

Qualifications

Skills

Preferred

• Working in a Stressful Environment: Intermediate

• Problem Solving: Advanced

• Computer Systems: Intermediate

• Communication Skills - Phone, Email, Etc.: Advanced

• Ability to Work in a Team Environment: Advanced

• Time Management: Expert

• Ability to Meet Deadlines: Expert

• Microsoft Suite (Word, Outlook, Excel, Etc.): Expert

Behaviors

Preferred

• Thought Provoking: Capable of making others think deeply on a subject

• Team Player: Works well as a member of a group

• Innovative: Consistently introduces new ideas and demonstrates original thinking

• Functional Expert: Considered a thought leader on a subject

• Enthusiastic: Shows intense and eager enjoyment and interest

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

• Self-Starter: Inspired to perform without outside help

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

Preferred

• 3 years: Shop service technician or equivalent

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)