How to Handle Illegal Interview Questions

Julie Shenkman
Posted by in Career Advice


The interview is going along smoothly. You're psyched that "this may be the one." And then it happens. Out of nowhere. "Are you considering having children?" Or, "How long has your family been in this country?" Or, "Your people place a high value on that, don't they?" Or, "You've done amazingly well for someone in a wheelchair." On the surface they seem innocent enough. And most of the time, they are truly asked in innocence. Yet the structure and format of the question may be entirely illegal. So you've just been hit with an illegal question. What do you do? How do you respond? First of all, it's important to understand the difference between an illegal question and a criminally-liable question. Even though a question or comment may have been stated in an illegal form, it does not necessarily mean that a crime has been committed. There is a difference between criminal liability and civil liability. For there to be criminal liability, it typically requires establishing a motive or intent. And most illegal questions are asked in ignorance, not intending malice. Yet there can still be civil recourse, even when there was no criminal motive or intent. In our politically correct society, we are often ready to cry "foul" at the slightest deviation from the accepted norm. But the reality is that most illegal interview questions are asked in true innocence. Or, better stated, in true ignorance. Ignorance of the law, ignorance of what questions are proper, ignorance of how the information could be used by others in a discriminatory way. Ironically, most illegal questions are asked when the untrained interviewer is trying to be more friendly and asks a seemingly innocent question about your personal life or family background. Therefore, any attempt by the candidate to "assert their constitutional rights" will merely throw up the defense shields and put an end to mutual consideration. Warning lights go on, sirens sound, and the interviewer begins backing down from what may have been an otherwise very encouraging position. So what is the proper response? The answer is up to you, but my recommendation is to follow one of two courses of action: answer in brief and move on to a new topic area, or ignore the question altogether and redirect the discussion toward a new topic area. The interviewer may even recognize the personal misstep and appreciate your willingness to put it aside and go on. Unless the question is blatant--and yes, blatant discrimination does still take place--your best option is to move on to other things. But if it is blatant and offensive, you have every right to terminate the interview and walk out. While laws vary from state to state, there are some definite taboo areas with regard to interview questions that employers should be avoiding. Following are some of the basic subject areas and questions that if asked during the course of the interview, might be viewed as illegal questions being asked with the intention to discriminate: Questions related to location of birthplace, nationality, ancestry, or descent of applicant, applicant's spouse, or parents. (Example: Pasquale--Is that a Spanish name?) Questions related to your sex or marital status. (Example: Is that your maiden name?) Questions related to race or color. (Example: Are you considered to be part of a minority group?) Questions related to religion or religious days observed. (Example: Does your religion prevent you from working weekends or holidays?) Questions related to physical disabilities or handicaps. (Example: Do you have any use of your legs at all?) Questions related to health or medical history. (Example: Do you have any pre-existing health conditions?) Questions related to pregnancy, birth control, and child care. (Example: Are you planning on having children?) It should be noted that just because an illegal question has been asked does not necessarily mean a crime has been committed. Just because the question has been asked does not establish intent. It is up to a court of law to determine whether the question or any resulting information was used in a discriminatory manner. Article Provided by CollegeGrad.com
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  • Ms.Frances
    Ms.Frances
    Your article falls short of research needed to be  effective. I want a topic like this to "want to keep in mind" or "I am going to print this out to study".  I won't be at the mercy of interviewers anymore. I realize the company interviewer is a manager or supervisor. Their unprofessionalism tells me volumns of the work environment  & if I have any opportunity to advance. Get up, Get out, and move on. Be part of a NON internet Network to find out the internal "mission" of the company you're interested in joining. Remember we are a liquidable workforce. Maintain your quality. Have a plan in place if you choose to work your way through illegal questions & document everything. Be wise to show maturity & strength. Be just to show consideration & fairness. Reflecting stability in your responses shows character. Let the interviewer win. Look to the future of what you will learn at this company. Skills you may have to take to another employer. Keep up your skills & learn new ones. You set the course of hours to get your foot in the door.
  • Shelby Davis
    Shelby Davis
    I looked over almost all of these comments and one question I didn't see was one that I come across all the time. The "Are you a single mom?" and "Doesn't that limit your schedule?" I'm ALWAYS offended by that question! I've been divorced for 3yrs and my being a single mom has never gotten in the way of my career. Now that I am job searching I find this VERY annoying! I even had one person say that his daughter is a single mom and she misses tons of work because of her child. How do I respond to that? I have a college degree and over 15yrs of on the job experience. I think being a single mom just shows how multi-talented and time efficient I can be.
  • Selene Smith
    Selene Smith
    To: Rebecca (10/9/2011)It is a variation on a phishing scam. ?They will issue a check, which you deposit into your account. ?I have heard that once the check is in, they somehow put a stop payment on it and somehow siphon everything out of your account. I worked in banking for a number of years and, technically, it is not supposed to be feasible, but I would never risk my account, and hope that you don't.
  • John R.
    John R.
    Any company who asks an illegal question (and they know it is illegal) is going to be a bad place to work. Do yourself a favor and pass on that job.
  • Kiel Bowen
    Kiel Bowen
    To Joan B. ?Ironically a lot of nonmormons tend to ask so they can weed out the mormons. ?There are a lot more non mormons in Salt Lake than there are mormons.
  • Patricia Webb
    Patricia Webb
    I was given a "personality" test, which you could answer: agree, strongly agree, neutral, etc. It asked, "Do you tend to vote for more conservative political candidates"? Later in test, "Do you tend to vote for more liberal political candidates?" WHOA! I answered Neutral to both. What is this kind of questioning?
  • Rene R.
    Rene R.
    I have been called a yankee, and asked what made me move to GA since I relocated from NY in 2003.
  • Joseph Ludwig
    Joseph Ludwig
    I'm sorry and very disappointed to say that this article was not helpful to my situation at all.
  • Lynnette Ramme
    Lynnette Ramme
    If I get called to come in for an interview, am I required to advise that person at that time that I have a service dog?
  • quendalin
    quendalin
    I recently interviewed with a law firm and a very nice woman, who I don't think meant any harm, said I noticed your ring and I'm not supposed to ask but do you have any plans to be married? ?The ring was a silver band on my right hand ring finger. ?This came after she found out I moved to New York after graduating to live with my boyfriend, but had been living and working in NY for a year. ?Then her questions gearded towards finding out if I was going to leave NY since I have many states listed on my resume, different states for college, law school, and years in between. ?I'm not sure what I was supposed to say, I've lived in NY for the past year and I am not planning to move, but I'm also not planning on getting married. ?How much assurance does a place need and what could I have said more to assure her?
  • M MOLIERE
    M MOLIERE
    Three years ago, I went on an interview in NJ.  The interview went very well.  At the end, the interviewer asked me 'are you sure you don't have any problem going for the background check?'  I answered 'not at all.'  A few days later, I went for the urine and background check, everything came back great.  The same woman called and offered me the job.  I told her 'not at all.  You can keep the result as a learning tool to not judge a book by its cover.'  
  • Bobbie Butterfield
    Bobbie Butterfield
    A friend of mine got hit with an illegal interview question which was not asked in innocence. ?It was a telephone interview and the interviewer asked when she graduated from high school. ?If she didn't answer it, the interview would have been over; if she did answer it, she knew that she wouldn't get the job because they would figure out how old she was. ?So she answered it and of course they never called her back. ?How would you handle such a question?
  • Joyce Rader
    Joyce Rader
    I complete an online interview questionaire and knew trouble was at hand with one question: Are you over 16 and under 40? Within 48 hours I received a turn down response "looking for someone with qualifications more suited..." Made me angry since I had previously worked for that company performing the function applied for.
  • Cloomis
    Cloomis
    I get told during interviews ''oh you look so young...'' im 25 and I have ample experience in what I do and proof to back it up. But it is definitely used in a discriminating manner
  • Jeff Anglin
    Jeff Anglin
    I once was asked in an interview with multiple company personnel by the owner if "I had a problem working with African Americans". I thought it was a little unusual, but answered no and waited for his response. He looked at the other executives in the room, said they could hire me if they were comfortable with me, got up and left the room. I got the job and worked there several years before finally leaving on my terms.
  • Marvin Von Renchler
    Marvin Von Renchler
    Rita, I have had the same thing done over and over with large banks needing employees to fill positions for which I'm well qualified. I pass the 1st or even 2nd and they are ready to hire me on the spot. Then the final interviewer looks me over, seeing my silver beard and that I walk with a cane from polio, and ?hits me with questions such as, 'Do you need me to pull out the chair for you', I am never called back even though their policy is to let people know within 5 days. I am called 'over qualified' by almost all employers. Interesting to note that at age 57 Im always the oldest one in the room. I was hired by two temp agencies who placed me into two of the nations largest banks. I was the OLDEST in both. Most of the employees were in their 20s. I was let go within three weeks from each with no reason given. This was after the actual bank supervisors met me and watched my progress. At both locations, because of my 31 years experience, other trainees were asking me questions instead of the supervisors who were also '20 somethings'.Later a friend of mine in one of the banks told me the bank wanted young people so they would be able to get years out of them befiore having to pay benefits, and that they only wanted YES MEN instead of someone with experience to question things. In one case on my 1st day after the initial training, I found two cases of borrower fraud. I was told to look the other way and let the underwriters handle it. I took it to a higher supervisor and was fired by cell phone as soon as I left the door.No one wants the liability of the handicapped. No one wants people who will only be around 10 to 15 years before retiring. No wants to hire a person who is more qualified than they are, for fear of losing their own job to them, etc. We stand little chance.
  • Dianne K.
    Dianne K.
    A number of years ago I was applying for a job in auto rental. ?I had over 10 years experience and was told that I could not be hired because I am a woman. ?The job required that a tow bar be used to deliver a car and a woman would not be able to do that. ?
  • Rebecca Lopez
    Rebecca Lopez
    I have submitted my resume as well as a short letter to the employer regarding a position in a Craigslist ad. ?The job was for a receptionist, personal assistant with customer service, administrative skills etc..I received a reply back from a man asking for my name, address,phone number age, sex & current occupation that was all on the resume. ?He stated he is out of the country but can have me work from home and will pay me a certain amount a week to reply to e-mails, shop and run errands for him, all which will be paid for ahead of time. ?Do you think it is safe to give him this information when he has my resume with the same information on it. ?Is this a usual scam that is taking place now & what could he do with my name address & phone number? ?Of course I would never use any of my own money, give him any kind of personal information such as SS#, date of birth or any bank info or even use my bank account unless he sends a legit cashier's check or money order. ?I am aware of the counterfeit money orders that some use for the mystery shopping & other jobs use. ?Do you have any idea what these people might be up to asking for someone they do not know to handle their work for them & pay ahead of time. ?Please give me any advice you can as it would be greatly appreciated.
  • L. Simpson
    L. Simpson
    I recently applied for a job whose first questionwas "what kind of car do you drive and what year is it? ?Isn't that illegal? I have heard many stories of people who have been turned down becuase they were not driving an "up to date" vehicle. ?
  • bob wells
    bob wells
    The nuances in our laws (employment) are such that everyone must make a value judgment regarding the interviewer and the company they represent. Reflect/deflect is a useful method that can be coupled with a question by the applicant, later in the process; that asks about the company's experience in the area thought to be offensive.
  • Bd
    Bd
    I was once asked by a certain large electronics retail chain computer dept manager, "when did you graduate". After attending a job seeker's training session run by the county/state recently, I knew this was illegal.Previous poster mentioned that an employer can still guess/see dates on background checks and IDs, but that only depends on the employer's process I think. I have yet to come across an employment process pre-hire where they can see this legally. Most employers do online applications now, and the part of the process that asks age specifically states that the employer does not have access to this information.If you are filling out a paper application you are under no obligation to complete these parts of the application. They may be using standard forms that do not comply with your state's laws.That computer dept mgr seemed to be offended that I felt I shouldn't answer the question. At the end of the interview he stated that he didn't feel I was right for the position. The way he said it left me sort of stunned. It was his loss as the other major retail electronics chain store that is now bankrupt hired me.
  • KMD
    KMD
    I was asked if I was married. When I asked why he needed to know, the interviewer said he was just trying to determine if I had any family responsibilities that would cause absenteeism, since it was a small office and there wasn't anyone else to pick up the slack for absent employees. I informed him that I wasn't married but was responsible for an elderly father with health problems. I had already discovered I didn't want the job (for one thing, I would have been taking a pay cut), so when I sent a note thanking him for the interview and explaining that, I added that I also didn't want to work for a company that asked illegal interview questions because of what other laws they might violate or expect me to violate.
  • Bob S.
    Bob S.
    At the very end of a long job application questionnaire for a position in Connecticut came this little gem: "Are you under the age of 40?" This was/is the website of a British-owned sports manufacturer; the CT-based subsidiary markets a well-known brand of bicycles! I've tried to follow up with the HR department there to acquaint these ignoramuses of the fine points of U.S. law, and have reported it to the state's labor department - both to no avail. Presumably, they have not found that perfect, buff person named Brad or Kirsti for the communications manager opening, and I hope they never do.
  • Catherine Kapkanoff
    Catherine Kapkanoff
    Since the disaster of 9/11 the patriot act has enabled all employers to discriminate based on age; and now with on-line applications,EVERY question w/an asterisk MUST be answered, or the application cannot be submitted. There are NEVER any contact phone numbers to complain to and often no clue as to who you are applying to.???Basically we are back in the dark ages! ?You are assuming no discrimination will take place prior to an actual interview.
  •  david goble
    david goble
    I did not know that are illegal qustions or how to respond.

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